Core : Supervisory Skills

CORE Supervisory Skills Programme

"TRAIN YOUR SUPERVISORS"

First line managers, supervisors and team leaders remain a core component in the leadership chain. They have the greatest impact over the largest number of people and are fundamental to strategy execution. It is at this level of leadership that the 'rubber hits the road'.

Training supervisors is once again priority, simply because ineffective supervisors make any meaningful progress in a business (regardless of how brilliant the ideas) virtually impossible.

So - train your supervisors!

This is easier said than done. Supervisors have often been neglected and have had a hard time reconciling workforce realities with strategy. Not surprisingly they can be skeptical of training and the results it promises to deliver.

This is where training becomes an art, where appropriate learning methodology becomes essential and where DYNA does so well.

PROGRAMME DETAILS

Programme Title: CORE Supervisory Skills Programme

Duration: 9 days Training (3x3 phases) 
NQF level: 4
NQF Credits: 51

Programme Description:

Core is a dynamic and practical programme aimed at energising Supervisors into radically improving their skills and the performance of their team. This is achieved through DYNA'S advanced learning methodology as well as workplace visits to assist in application of learning.

Phase 1 Learners will be able to:

• Gain confidence and be able to present ideas and proposals
• Improve communication and break down barriers preventing effective communication
• Understand what factors contribute to a team's success
• Practice building teams
• Understand leadership and leadership styles
• Practice a participative leadership style
• Deal with grievances
• Manage their time and improve personal productivity
• Clarify their role and that of team members'
• Empower team members and hold them accountable for agreed performance
• Back in the workplace time and productivity project
• Back in the workplace role clarification project
• Back in the workplace skills application feedback

Phase 2 Learners will be able to:

• Build winning teams
• Set team goals and performance standards
• Compile and implement plans
• Provide written feedback and reports
• Will know when to meet and how to run effective meetings
• Will understand disciplinary procedure
• Will have the confidence and skill necessary to uphold your disciplinary procedures
• Back in the workplace planning for effective projects
• Back in the workplace disciplinary procedure project
• Back in the workplace skills application feedback

Phase 3 Learners will be able to:

• Lead and participate in diverse teams
• Build confidence & skills in team members through effective feedback
• Provide feedback on change and progress made at work
• Understand the supervisor's role in talent retention
• Understand the principles of world class
• Understand those aspects of South African labour legislation that impact on the business
• Apply problem solving and decision making tools and techniques
• Understand the supervisor's role in ensuring fair labour relations
• Analyse team performance

Target Audience:

This programme is intended for existing or newly appointed supervisors.

Entry Requirements:

The following entry requirements apply: NQF level 3 OR General Education and Training Certificate (Grade 9) with relevant work experience.

UNIT STANDARDS

Contributing 51 credits to a Generic Management Qualification
Level 4 SAQA I.D. 57712
Skills Programme Registration Number: n/a

DATES & TELEPHONE NUMBERS

WESTERN CAPE

Tel: 021 447 6547
Fax: 086 512-8259

REFERENCES

IMPALA PLATINUM

I first sent somebody on the DYNA CORE Supervisory course about three years ago. It was immediately apparent that this course was different to previous Supervisory courses we had utilised. The attendees were very enthusiastic about attending. The format of a three week course over three months works very well with the learner being given homework and assignments between each segment.

I also like the interaction with DYNA in that they actually come to your company to discuss the learner's progress and how the learner can perform better at the next part of the course. At these feedback sessions, the learner's Supervisor and/or Manager are involved which adds to the learning process.

The learners not only learn the fundamentals of Supervision but they also learn a lot about themselves over the three months. They return to work highly motivated and keen to put into practice what they have learnt. The fact that people from many different companies from various sectors are involved in each course is also excellent in that the attendees learn a lot from the other course participants.

I also like the "graduation ceremony" which is held at the end of the course where the learner's Manager presents the course certificate to them. I always make a point of attending these as it shows that we, as Manager's, are interested in the employee's development.

Since that first participant, I have sent several people on subsequent courses and, without exception, all have enjoyed and learnt from the experience. I believe the course also provides amazing value for money given that the cost is less than one can pay for one or two days of a course or seminar these days. The DYNA CORE course has now become the standard Supervisory course for employees at Impala Platinum Refineries.

Ian Bratt (Dr)
CSci CChem FRSC
Manager Ru/Pt, PMR
Impala Platinum Limited - Refineries

SILICA

We hereby confirm that we use Dyna Training's CORE and BMS programmes as part of the management development approach for our Team Leaders and Managers. We've done this for the past 2-3 years and have built a solid working relationship with the Dyna Training - Gauteng team.

These two management programmes are practical, experiential based and draw heavily on individual and group learning.

We've always experienced the Dyna team as professional, value adding and committed to delivering excellent management training that is practical and can be applied back to the workplace.

The support received from the Dyna team before, during and after the course delivery is always excellent.

Eva Cruz
Learning & Development Manager
Silica Financial Administration Solutions (Pty) Ltd

UTI MOUNTIES

I would like to take this opportunity to thank DYNA for the outstanding service they have provided to UTi Mounties. Their commitment and dedication towards our learners has been nothing less than outstanding. Throughout this year, we have sent delegates to attend the Core and BMS programme countrywide. Without a doubt, one can see the transition in the learners. This is not just "another" leadership course but also one that instills knowledge and skills, practically which helps the learners to implement in the working environment. The learners have grown personally and I have already seen considerable results. This was definately an investment for our staff.

Thanks again for your commitment towards our staff.

Melissa Stoltenkamp
Training Manager
UTi Mounties

HOLCIM

"To whom it may concern,

Holcim has re-introduced Supervisory training as critical component of a broader training and development initiative. We have selected Dyna Training as our preferred provider.

Approximately 65 employees have successfully completed the course, and a further 60 have been nominated to complete it this year.

Approximately 60% of students have elected to continue afterwards with a three month process of completing a portfolio of evidence in order to obtain the unit standard qualification and achieve enhanced returns for the business through the implementation of focused projects.

The programme is designed to have a high level of interaction with line managers, which ensures that the learning is applied in the job context.

Dyna Training has delivered a very professional service and enthused our employees to apply themselves and deliver results."

Yours sincerely,

Andre Potgieter
Performance Improvement Specialist
Human Resources Department
Holcim

Illovo Sugar

"We would like to place on record our satisfaction with the positive results achieved following our employees' participation on the CORE Supervisory programme. Managers and delegates alike have commented favourably on the benefits derived, with some delegates referring to this as a 'life-changing experience'. Thank you, for providing the spark to bring about such positive changes! Thank you too for your friendly and efficient service. May you go from strength to strength!"

C.Beath
Asst. HR Manager
Illovo Sugar Limited